The following terms and conditions govern all use of the RankActive website and all content, services, and products available at or through the website. The Website is owned and operated by RankActive.
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, You agree to become bound by the terms and conditions of this agreement. If You do not agree to all the terms and conditions of this agreement, then You may not access the Website or use any services. If these terms and conditions are considered an offer by RankActive, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
Your RankActive Account and Site
If You create an account on the Website, You are responsible for maintaining the security of Your account and its content, and You are fully responsible for all activities that occur under the account and any other actions taken in connection with the Website. You must not describe or assign content to Your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and RankActive may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause RankActive liability. You must immediately notify RankActive of any unauthorized uses of Your account or any other breaches of security. RankActive will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
We may occasionally communicate with you regarding our product, services, news and events. You have the option to not receive this information. We provide an opt-out function within all email communications of this nature, or will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you. The only kind of these communications that you may not "opt-out" of are those required to communicate announcements related to the Services, including information specific to your account, planned Services suspensions and outages. We will attempt to minimize this type of communication to you.
General Data Protection Policy
All data is stored on our secure servers. We do our best to protect and keep secure your personal and projects data.
All data that been tracked and/or stored in RankActive data can be exported to preferred format (CSV or JSON) by the request sent to our support team. We guarantee the export of the data will be made within 5 business days after a request is received.
All tracked data that was stored more than 365 days will be permanently deleted from our system.
Rights to access, rectification or erasure, restriction and objection of processing
You have the right to access, rectification, opposition, erasure (“right to be forgotten”), and restriction of the processing your personal data by directing any of such requests to RankActive. In order to make things easier for you, and without prejudice to the legal requirements RankActive must comply with under the laws, RankActive allows you to exercise the above-mentioned rights by sending us an email to [email protected]
All users, who want to constantly delete their accounts and all the associated data, could do it by themselves in their profile. All data is permanently deleted from all our servers and it couldn't be restored.
All payments are processed by FastSpring, our 3rd party partner.
FastSpring is fully compliant with GDPR policies. FastSpring also complies with all PCI-DSS Level 1 standards.
RankActive users and personal data
We collect information related to a platform user and our Services usage:
a) Registration information: information you provide to us when you sign up to our system.
b) “My Profile” settings: you can view and edit various preferences as well as personal details on “My Profile” settings. For example, the language of the platform, email used for signing in, non-transactional communication preferences, account name.
c) RankActive data: we store the data of your project (rankings, analytics, and other data) for you.
d) Subscription plan + Billing info: we store information about the Plan you are subscribed to. We don't store any payment details. All payments are processed by our 3rd party partner - FastSpring.
e) Other data you want to share: we may collect your personal information or data if you submit it to us in other contexts.
We don't share your personal data with any 3rd parties.